Customer Accounts


Contact your Customer Accounts team (during normal office hours) on: 01249 466120 or email: customer.accounts@westlea.co.uk

The name of the officer who looks after your account is shown on all letters we send you.



Housing Benefit - information and links

Information leaflets
(These are available in PDF format and you need Adobe Reader to view them. This is already on most computers but is also available here)


How and where to pay your rent
Details of the different methods available

Payment Calendar 08/09
Dates when your rent is due

Money worries
What to do if you are struggling to pay the rent and other bills
Can't pay your rent?
What to do if you are struggling to pay the rent


How to avoid court action
What to do if you have received a notice seeking possession of your home


Going to court
What happens if we plan to take you to court for not paying your rent


Former tenancy arrears
What to do if you owe us money when you move out





Other useful information

North Wiltshire Credit Union
Your local Citizens Advice Bureau

BACK TO FRONT PAGE