Resident survey

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Hill Rise

At the end of each section of the survey residents were asked whether there was anything else they would like to tell us. This is a summary of comments made:

Pod at Hill RiseThe residents were asked whether they had noticed any improvement with regards to their homes and neighbourhood over the last 12 months:

  • 7 residents commented that the play areas and park have improved.
  • 5 respondents also commented that the pod is an improvement in the area.
  • 2 residents said the grass around the flats has been cut more often than last year.
  • Noise is less now than it was 12 months ago and the area is a lot tidier.

The residents were asked whether there was anything else they would like to tell us about their neighbourhood:

    Ribbon cutting at the opening of the ‘pod’
  • 3 residents mentioned about mixing different age groups – the elderly and younger people with children & babies don’t get along.
  • 3 residents mentioned that other residents in the flats were noisy and disruptive and dragging the area down.
  • There were several complaints about dogs fouling and the owners not cleaning up after them, also dogs making a noise.
  • 1 resident said about neighbours having bonfires during the day so people cannot open their windows in the summer time, another complained that their fence had been vandalised.
  • Art project at the ‘pod’ 5 residents told us about the area is full of litter and gardens are over grown and there are uneven pavements.
  • Even though the ‘pod’ is now open and being well used 3 residents said there was not enough for children of all ages to do, and 2 complained about footballs getting kicked about and property getting damaged.
  • Over 20 residents have asked for a sports/football area.
  • 4 residents would like to see better play areas for all ages, maybe a skate park and basket ball area for older children.
  • Dreamscheme participants enjoyed quad biking as a reward for their community work12 people mentioned the fact that traffic speeds through Hill Rise, and several would like traffic calming schemes.
  • 6 people would like more parking spaces.
  • A few residents also mentioned the need for more policing in the area, CCTV, and Neighbourhood Watch.
  • A couple of residents said there was a need for more street lighting and litter bins.

Westlea works with several partner organisations and asked some questions on behalf of those partners and other organisations. The following number of people requested further information.

Barnardo’s Jigsaw project and 1-1 Family Support

4

Dreamscheme and Street Based Youth Workers

2

Community Allotment

1

Wiltshire Fire and Rescue home safety check

1

Training courses

0

Carers Support - partnership with Westlea

0

Carers

0

Young Carers

0

Link Good Neighbours - partnership with Westlea

0

Link Good Neighbours

2

Wiltshire Libraries

2

Table of statistics for Hill Rise

The indicators below are some of those used by the Housing Corporation to determine the level of deprivation in an area, when compared to average.

2008/09

Hill Rise

Westlea average

Total number of re-lets

5

 

Void loss-turn over (Excluding major works)

28 Days

25.25 Days

Rent arrears as % of debit

6.2%

3.70%

HB Recipients as % of tenancies

62.1%

59.00%

Maintenance costs-average per property

£313.01

£657.00

The following information shows a small increase in reported crime compared to the previous year. Detection rates for 2007/08 are not available.

Chippenham Town North East (including Hill Rise) yearly crime figures 2008-09 (Apr-Mar inc)

Crime

Reported 2007-08

Reported 2008-09

Detected 2008/09

Theft from person

2

4

1

Violence against person

57

65

26

Violence other

70

76

32

Burglary domestic

10

6

0

Vehicle

13

12

1

Theft & Handling

49

61

4

Criminal damage

74

94

12

Drugs

8

5

6

Other

29

27

5

Totals

312

350

87

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