COLEMANS FARM

Community Development Survey 2009

Westlea Housing Association is once again asking residents in Coleman's Farm about their neighbourhoods. The information we collect will be used to help decide where we should focus our resources and Community Development work in the future. We will also compare the results with surveys carried out in previous years.

The survey should only take you 20/30 minutes to complete; we can go through it with you now. If you prefer you can complete it at your leisure and return it to in the post. You do not need a stamp. If you wish to complete it over the telephone, please let the surveyor know and phone 01249 466163 to arrange a time for us to call you back. You may also complete the form over the Internet by going to www.westlea.co.uk.

Don't forget every completed form is entered into our prize draw - the lucky winner will receive Ł25 of High Street vouchers. Replies are confidential and your details will not be given to anyone else.

Section 1: Information about your household

Q1	Are you (tick one box only)
		Westlea Tenant............................................................................................................	95 (62.5%)
		Owner/occupier...........................................................................................................	49 (32.2%)
		Other Housing Association Tenant...................................................................................	1 (0.7%)
		Private Tenant.............................................................................................................	4 (2.6%)

Q2	How long have you lived in your property? (please tick one)
		Less than one year........................................................................................................	15 (9.9%)
		1-2 years....................................................................................................................	21 (13.8%)
		3-4 years....................................................................................................................	19 (12.5%)
		5-9 years....................................................................................................................	24 (15.8%)
		10 years or more..........................................................................................................	71 (46.7%)

Q3	How many people live permanently in your household?
		Adults.......................................................................................................................	148 (97.4%)
		children 5-18 years of age..............................................................................................	27 (17.8%)
		Children under 5 years of age.........................................................................................	13 (8.6%)
		Is there anyone in this household who is a lone parent or a teenage parent?..............................	8 (5.3%)

Q4	Do you know Denise Cooper, your Neighbourhood Worker? If so, how?
		In person.................................................................................................................	21 (13.8%)
		By telephone.............................................................................................................	5 (3.3%)
		By letter...................................................................................................................	5 (3.3%)
		By email..................................................................................................................	1 (0.7%)
		By newsletter............................................................................................................	13 (8.6%)
		I do not know her.......................................................................................................	101 (66.4%)

Q5	Are you aware of who your Housing Officer is
		yes..........................................................................................................................	37 (24.3%)
		no..........................................................................................................................	106 (69.7%)

Section2: Your home and your neighbourhood

Q6	Overall, how satisfied are you with your neighbourhood? (please tick one box)
		Very satisfied..............................................................................................................	22 (14.5%)
		Fairly satisfied............................................................................................................	76 (50.0%)
		Neither satisfied or dissatisfied.......................................................................................	28 (18.4%)
		Fairly dissatisfied........................................................................................................	16 (10.5%)
		Very dissatisfied..........................................................................................................	9 (5.9%)

Q7	Thinking of your neighbourhood over the last year, would you say you are now
		More satisfied...........................................................................................................	28 (18.4%)
		Less satisfied............................................................................................................	16 (10.5%)
		Same.......................................................................................................................	101 (66.4%)
		Don't know/not applicable...........................................................................................	4 (2.6%)

Q8	Do you think people from different backgrounds and cultures can live here happily together?
		Yes............................................................................................................................	107 (70.4%)
		No............................................................................................................................	14 (9.2%)
		Unsure/no opinion.......................................................................................................	28 (18.4%)

Q9	How satisfied are you with the following features of your neighbourhood? (tick each feature) Box 1 for Very Satisfied to Box 5 for Very Dissatisfied
		Very satisfied	Fairly satisfied	Neither satisfied or dissatisfied	Fairly dissatisfied	Very dissatisfied
	Appearance of neighbourhood	11 (7.2%)	60 (39.5%)	27 (17.8%)	35 (23.0%)	11 (7.2%)
	Accessibility to local shops	79 (52.0%)	50 (32.9%)	6 (3.9%)	5 (3.3%)	1 (0.7%)
	Parks/recreation facilities	43 (28.3%)	50 (32.9%)	35 (23.0%)	5 (3.3%)	5 (3.3%)
	Schools	39 (25.7%)	32 (21.1%)	40 (26.3%)	6 (3.9%)	1 (0.7%)
	Volume of traffic	20 (13.2%)	47 (30.9%)	27 (17.8%)	17 (11.2%)	21 (13.8%)
	Communal areas/gardens	13 (8.6%)	54 (35.5%)	33 (21.7%)	22 (14.5%)	17 (11.2%)

Q10	How would you rate the energy efficiency of your home?(please tick one box)
		Very good...................................................................................................................	17 (11.2%)
		Good.........................................................................................................................	65 (42.8%)
		Fair..........................................................................................................................	44 (28.9%)
		Poor.........................................................................................................................	10 (6.6%)
		Very poor...................................................................................................................	13 (8.6%)

Q11	How important do you think it is for Westlea to promote good practice in energy efficiency to residents?
		Very important............................................................................................................	93 (61.2%)
		Quite important...........................................................................................................	32 (21.1%)
		Important...................................................................................................................	18 (11.8%)
		Not very important.......................................................................................................	3 (2.0%)
		Not at all important......................................................................................................	1 (0.7%)

Q12	Westlea has been driving forward plans to restore Abberd Brook. Do you think the brook requires restoration to improve its appearance and flow?
		Yes............................................................................................................................	123 (80.9%)
		No............................................................................................................................	9 (5.9%)
		Unsure/no opinion.......................................................................................................	18 (11.8%)

Q13	Have you noticed any improvement to the brook over the last 12 months?
		Yes............................................................................................................................	34 (22.4%)
		No............................................................................................................................	83 (54.6%)
		Unsure/no opinion.......................................................................................................	31 (20.4%)

Q14	Would you like to get involved in the Brook project by:
		Joining a working group to steer the project forward to completion (tick box at end of survey).........	5 (3.3%)
		Taking part in specific activities such as clean up, planting etc (tick box at end of survey)...............	13 (8.6%)

Q15	If you have a vehicle, where do you park (please indicate where you park each vehicle)
		Vehicle 1	Vehicle 2	Vehicle 2
	Garage	38 (25.0%)	3 (2.0%)	1 (0.7%)
	Off Street in marked parking space	21 (13.8%)	10 (6.6%)	2 (1.3%)
	On street in marked parking space	15 (9.9%)	2 (1.3%)	0 (0.0%)
	On street not on parking space	9 (5.9%)	3 (2.0%)	1 (0.7%)
	In designated disabled space	1 (0.7%)	0 (0.0%)	0 (0.0%)

Q16	How much of a problem is parking in your area?
		A big problem.............................................................................................................	54 (35.5%)
		Some problem.............................................................................................................	34 (22.4%)
		Not much of a problem..................................................................................................	26 (17.1%)
		No problem.................................................................................................................	9 (5.9%)
		Unsure/don't drive.......................................................................................................	16 (10.5%)

Q17	Do you believe there is a need for a community Recycling facility?
		yes............................................................................................................................	108 (71.1%)
		no.............................................................................................................................	22 (14.5%)
		unsure.......................................................................................................................	16 (10.5%)

Section 3: Children & Young People

Q18	How satisfied are you with the facilities for children and young people in your area?
		Very satisfied..............................................................................................................	12 (7.9%)
		Fairly satisfied............................................................................................................	37 (24.3%)
		Neither satisfied or dissatisfied.......................................................................................	53 (34.9%)
		Fairly dissatisfied........................................................................................................	12 (7.9%)
		Very dissatisfied..........................................................................................................	11 (7.2%)

Q19	How safe do you think children are when playing outside in your area?
		Very safe....................................................................................................................	6 (3.9%)
		Fairly safe..................................................................................................................	55 (36.2%)
		Neither safe or unsafe...................................................................................................	15 (9.9%)
		Fairly unsafe..............................................................................................................	19 (12.5%)
		Very unsafe.................................................................................................................	10 (6.6%)
		Dolt know/ not applicable..............................................................................................	26 (17.1%)

Q20	Thinking about the safety of children and young people playing outside, from last year to now, are you
		More satisfied.............................................................................................................	7 (4.6%)
		Less satisfied..............................................................................................................	12 (7.9%)
		Same.........................................................................................................................	76 (50.0%)
		Don't know/not applicable.............................................................................................	34 (22.4%)

Q21	Are you interested in taking part in local activities?
		Yes..........................................................................................................................	27 (17.8%)
		No..........................................................................................................................	104 (68.4%)

Q22	What sort of activities would you like to get involved in, and when would be the best time to do them?
		Adults	Families	Children
	Recycling	9 (5.9%)	9 (5.9%)	1 (0.7%)
	Gardening	8 (5.3%)	8 (5.3%)	1 (0.7%)
	Environmental	7 (4.6%)	8 (5.3%)	0 (0.0%)
	Clean ups	10 (6.6%)	8 (5.3%)	0 (0.0%)
	Daytime	4 (2.6%)	3 (2.0%)	1 (0.7%)
	Evening	7 (4.6%)	3 (2.0%)	2 (1.3%)
	Weekend	5 (3.3%)	6 (3.9%)	0 (0.0%)
	School holidays	4 (2.6%)	4 (2.6%)	0 (0.0%)

Q23	Have you noticed an improvement in activities/facilities for children and young people over the last 12 months?
		Yes............................................................................................................................	23 (15.1%)
		No............................................................................................................................	52 (34.2%)
		Unsure......................................................................................................................	57 (37.5%)

Q24	Have you heard of the Barnado's Calne Sure Start Children's Centre?
		yes............................................................................................................................	55 (36.2%)
		no.............................................................................................................................	81 (53.3%)
		no, but I am interested in finding out (tick box at end of form)................................................	3 (2.0%)

Q25	If you have children less than 5 years of age, have you registered with the Barnardo's Calne Sure Start Centre?
		yes............................................................................................................................	7 (4.6%)
		no.............................................................................................................................	37 (24.3%)
		no, but I would like to (tick box at end of form)....................................................................	3 (2.0%)

Q26	What do you think are the main concerns for families with children under 5 in this area?
		Isolation....................................................................................................................	12 (7.9%)
		Financial concerns.......................................................................................................	35 (23.0%)
		Play space..................................................................................................................	18 (11.8%)
		Things to do/places to go...............................................................................................	35 (23.0%)
		Affordable childcare.....................................................................................................	20 (13.2%)
		Access to health advice..................................................................................................	7 (4.6%)
		Safety........................................................................................................................	23 (15.1%)
		Housing.....................................................................................................................	11 (7.2%)
		There are no children under 5 in the household...................................................................	79 (52.0%)

Q27	Do you think this Project has improved in the last 12 months?`
		yes............................................................................................................................	8 (5.3%)
		no.............................................................................................................................	5 (3.3%)
		unsure.......................................................................................................................	63 (41.4%)

Q28	Are you aware of the Dreamscheme project and the Street based Youth Work
		Yes............................................................................................................................	26 (17.1%)
		no.............................................................................................................................	65 (42.8%)
		No, but I am interested in finding out about them( tick box at end of survey)...............................	5 (3.3%)

Q30	Do you think this project has improved in the last 12 months?
		Yes............................................................................................................................	8 (5.3%)
		No............................................................................................................................	8 (5.3%)
		Unsure......................................................................................................................	53 (34.9%)

Section 5 : Crime and Community Safety

Q31	How much of a problem do you think that crime and anti social behaviour is in your area?
		A big problem.............................................................................................................	35 (23.0%)
		Some problem.............................................................................................................	72 (47.4%)
		Not much of a problem..................................................................................................	31 (20.4%)
		No problem.................................................................................................................	5 (3.3%)
		Unsure......................................................................................................................	4 (2.6%)

Q32	Do you have a problem with any of the following locally?
		yes	no
	Graffiti	14 (9.2%)	79 (52.0%)
	Animal or bird nuisance	48 (31.6%)	60 (39.5%)
	Noise	54 (35.5%)	52 (34.2%)
	Large groups of youths or children	65 (42.8%)	47 (30.9%)
	Drug dealing	52 (34.2%)	49 (32.2%)
	Vandalism	45 (29.6%)	59 (38.8%)
	Litter/rubbish	80 (52.6%)	39 (25.7%)
	Alcohol use by others	48 (31.6%)	49 (32.2%)

Q33	Do you feel safe in:
		YES	NO
	Your home during the daytime	141 (92.8%)	3 (2.0%)
	Your home during the night	118 (77.6%)	20 (13.2%)
	In the neighbourhood during the day (up to 1 mile)	109 (71.7%)	14 (9.2%)
	In the neighbourhood during the night (up to 1 mile)	63 (41.4%)	57 (37.5%)

Q34	Have you been a victim of crime in the past 12 months (either reported or unreported)?
		Yes..........................................................................................................................	25 (16.4%)
		No..........................................................................................................................	114 (75.0%)

Q35	Do you have a smoke alarm?
		yes................................................................................................................................	139 (91.4%)
		no.................................................................................................................................	9 (5.9%)

Q36	Would you be interested in having a free home safety check carried out by Wiltshire Fire and Rescue Service?
		yes ( tick box at end of survey).........................................................................................	48 (31.6%)
		no.............................................................................................................................	83 (54.6%)

Section 6: Training, Involvement and Community groups

Q37	How satisfied are you with opportunities for training and getting involved in Community Projects?
		Very satisfied..............................................................................................................	4 (2.6%)
		Fairly satisfied............................................................................................................	25 (16.4%)
		Neither satisfied or dissatisfied.......................................................................................	23 (15.1%)
		Fairly dissatisfied........................................................................................................	4 (2.6%)
		Very dissatisfied..........................................................................................................	1 (0.7%)
		Don't know/unsure .......................................................................................................	68 (44.7%)

Q38	Have you ever attended a training course run by Westlea Housing
		Yes..........................................................................................................................	2 (1.3%)
		No..........................................................................................................................	130 (85.5%)
		No, but I may be interested in attending in the future (please tick the box at the end of this survey)..............................................................................................................................	8 (5.3%)

Q39	In your household are there any: (please tick all that are relevant)
		Yes	NO
	16-17 year olds in work or education	9 (5.9%)	102 (67.1%)
	16-17 year olds unemployed and not in training	2 (1.3%)	102 (67.1%)
	18-24 year olds in future education or employment	8 (5.3%)	103 (67.8%)
	Any 25's or over undertaking any form of education or training outside of the workplace	3 (2.0%)	111 (73.0%)

Q40	Have you heard of the 'Whatever' project run by Westlea Housing which provides work experience for young people not in employment, education or training?
		Yes..........................................................................................................................	14 (9.2%)
		No, this is not something I am interested in.....................................................................	102 (67.1%)
		No, but please send me some future information (please tick the box at the end of this survey)....	10 (6.6%)

Q41	Would you be interested in joining a residents group
		Yes ( please tick the box at the end of this survey)...............................................................	13 (8.6%)
		No..........................................................................................................................	119 (78.3%)
		I am already a member of one.......................................................................................	4 (2.6%)

Q42	We are reviewing the areas that we concentrate our Community Development resources on. Which of the following categories do you think should be priorities? (Choose 3 only)
		Children and young people.............................................................................................	69 (45.4%)
		Money Matters............................................................................................................	39 (25.7%)
		Employment and training..............................................................................................	57 (37.5%)
		Community Safety........................................................................................................	64 (42.1%)
		Health and Support for people........................................................................................	55 (36.2%)
		Community and environment..........................................................................................	67 (44.1%)

Q43	How satisfied or dissatisfied are you that your views are taken into account by Westlea?
		Very satisfied..............................................................................................................	18 (11.8%)
		Fairly satisfied............................................................................................................	53 (34.9%)
		Neither satisfied or dissatisfied.......................................................................................	24 (15.8%)
		Fairly dissatisfied........................................................................................................	10 (6.6%)
		Very dissatisfied..........................................................................................................	15 (9.9%)
		Don't know/ unsure.......................................................................................................	23 (15.1%)

Q44	If you are dissatisfied with the way we take your views into account, how do you think we can improve(please tick any that apply)
		Have more meetings to discuss important issues.................................................................			9 (5.9%)
		Consult with you more...................................................................................................			11 (7.2%)
		Have more surveys and questionnaires on our services.........................................................			16 (10.5%)
		Listen to what you say when we phone or talk to you.............................................................			31 (20.4%)
			other please state	9 (5.9%)

Q45	When you last gave feedback to Westlea was it:
		To your Housing Office..................................................................................................	17 (11.2%)
		At a Residents event......................................................................................................	8 (5.3%)
		When I called Westlea...................................................................................................	15 (9.9%)
		Via a telephone survey...................................................................................................	9 (5.9%)
		An estate walkabout......................................................................................................	7 (4.6%)
		A postal survey............................................................................................................	62 (40.8%)
		A feedback card...........................................................................................................	14 (9.2%)

Q46	Did you think it had any influence?
		Yes............................................................................................................................	32 (21.1%)
		No............................................................................................................................	69 (45.4%)

Q47	What does influencing your landlord mean to you?
		yes	no
	Being able to give feedback in how well services are run such as repairs?	64 (42.1%)	5 (3.3%)
	Being able to ask for changes to services?	44 (28.9%)	9 (5.9%)
	Being able to ask the landlord to have different priorities	44 (28.9%)	11 (7.2%)
	Being able to give feedback on your home	52 (34.2%)	6 (3.9%)
	Being able to give feedback on your neighbourhood	52 (34.2%)	5 (3.3%)
	Being able to be involved in planning improvements to your neighbourhood	44 (28.9%)	13 (8.6%)
	Being involved in decisions that affect your home and your neighbourhood	49 (32.2%)	8 (5.3%)
	Being involved in decisions that affect how Westlea is run	35 (23.0%)	18 (11.8%)
	Knowing how your feedback has influenced Westlea	57 (37.5%)	7 (4.6%)

Q48	When you gave us feedback did we tell you what we did with the information via;
		A letter......................................................................................................................	19 (12.5%)
		Newsletter..................................................................................................................	51 (33.6%)
		During a meeting.........................................................................................................	3 (2.0%)
		An Officer..................................................................................................................	7 (4.6%)
		Other........................................................................................................................	14 (9.2%)

Q49	Did you know that you can influence your landlord through any of the following
			yes		no
	Meetings		38 (25.0%)		22 (14.5%)
	Community groups		29 (19.1%)		25 (16.4%)
	Community activities		25 (16.4%)		28 (18.4%)
	Formal Residents meetings		30 (19.7%)		22 (14.5%)
	Older Persons Forum		25 (16.4%)		29 (19.1%)
	Disability forum		22 (14.5%)		29 (19.1%)
	Residents Business Plan meeting		18 (11.8%)		28 (18.4%)
	Feedback by emailing		26 (17.1%)		22 (14.5%)
	Feedback by telephone		36 (23.7%)		16 (10.5%)
	Feedback through the website		25 (16.4%)		21 (13.8%)
	Feedback through surveys		47 (30.9%)		16 (10.5%)
		Would you like to know more about any of the above (if yes please state)		6 (3.9%)

Q50	What do you see as a benefit of influencing your landlord?(Please tick any that apply)
		Improved services.........................................................................................................	48 (31.6%)
		Improved value for money..............................................................................................	24 (15.8%)
		Better local priorities...................................................................................................	31 (20.4%)
		Improved homes...........................................................................................................	42 (27.6%)
		Improved neighbourhoods.............................................................................................	44 (28.9%)
		Feeling listened to........................................................................................................	39 (25.7%)
		I don't believe it makes any difference................................................................................	30 (19.7%)

Q51	How would you like to influence your landlord(please tick any that apply)
		Have a say in the running of your neighbourhood................................................................	21 (13.8%)
		Have a local budget and decide how its spent in your area.....................................................	23 (15.1%)
		Have a say in how services are run...................................................................................	30 (19.7%)

Q52	How good or poor do you feel that Westlea is at keeping you informed about things that might affect you as a tenant?
		Very good...................................................................................................................	33 (21.7%)
		Fairly good................................................................................................................	50 (32.9%)
		Neither good nor poor...................................................................................................	17 (11.2%)
		Fairly poor.................................................................................................................	4 (2.6%)
		Very poor...................................................................................................................	4 (2.6%)
		Don't know/unsure.......................................................................................................	6 (3.9%)

Q53	Are you a member of Wiltshire Library
		yes............................................................................................................................	77 (50.7%)
		no.............................................................................................................................	73 (48.0%)

Q54	If you are a member, when did you last visit the library?
	68 (44.7%)

Q55	This question is for households with a child under 5 years old. Have you received any of the following Bookstart packs?
		Baby Pack (gifted to 8-10 month old babies)........................................................................	11 (7.2%)
		Bookstart Plus (gifted to 2 year olds).................................................................................	11 (7.2%)
		Treasure Chest (gifted to 4 year olds).................................................................................	4 (2.6%)

Q56	Are you aware of the Home Library Service, which can deliver books to people in their homes if they are unable to visit the library?
		Yes,...........................................................................................................................	43 (28.3%)
		No,............................................................................................................................	63 (41.4%)
		No, but I would like some information (tick the box at the end of the survey)...............................	3 (2.0%)

Section 7:Health and well being

Q57	This list shows some of the major sources of stress in a personŐs life. In the past 12 months has any member of the household experienced any of the following?
			Yes		No
	Moving house		16 (10.5%)		72 (47.4%)
	Serious illness (yourself, family or friend)		36 (23.7%)		60 (39.5%)
	Relationship problems		24 (15.8%)		67 (44.1%)
	Divorce or separation		13 (8.6%)		72 (47.4%)
	A child leaving home or returning home		12 (7.9%)		70 (46.1%)
	Difficulty at school or on a training programme		5 (3.3%)		77 (50.7%)
	General family problems		32 (21.1%)		60 (39.5%)
	Drug or alcohol problems		6 (3.9%)		76 (50.0%)
	Death of a family member or friend		26 (17.1%)		62 (40.8%)
	Losing a job		23 (15.1%)		65 (42.8%)
	Making a Social Security claim/Housing benefit claim		24 (15.8%)		67 (44.1%)
	Financial problems		33 (21.7%)		53 (34.9%)
	Retirement		10 (6.6%)		72 (47.4%)
	Problems with neighbours		28 (18.4%)		58 (38.2%)
		If other, please state		4 (2.6%)

Q58	Would you say that you or any other member of your household is experiencing stress now?
		Me	Other person in household
	Yes	55 (36.2%)	25 (16.4%)
	No	66 (43.4%)	38 (25.0%)

Q59	How would you rate your overall health and well-being?
		Excellent....................................................................................................................	15 (9.9%)
		Good.........................................................................................................................	49 (32.2%)
		Average.....................................................................................................................	62 (40.8%)
		Poor.........................................................................................................................	20 (13.2%)

Q60	If you have children how would you rate their overall health and well-being?
		Child 1	Child 2	Child 3	Child 4
	Excellent	17 (11.2%)	10 (6.6%)	6 (3.9%)	2 (1.3%)
	Good	16 (10.5%)	11 (7.2%)	5 (3.3%)	1 (0.7%)
	Average	4 (2.6%)	3 (2.0%)	2 (1.3%)	0 (0.0%)
	Poor	3 (2.0%)	2 (1.3%)	0 (0.0%)	0 (0.0%)

Q61	Are you a carer?(A carer is someone who without payment, provides regular help and support to a relative, friend or neighbour who cannot manage otherwise because of frailty, ill health or disability)
		yes............................................................................................................................	17 (11.2%)
		no.............................................................................................................................	99 (65.1%)

Q62	Do you care for a child who is not yours and is under 5 years of age on a regular basis?
		No.................................................................................................................................	113 (74.3%)
		Yes, a grandchild..............................................................................................................	3 (2.0%)
		Yes, another family member.................................................................................................	2 (1.3%)
		Yes, a friends child............................................................................................................	0 (0.0%)
		Yes, other........................................................................................................................	1 (0.7%)

Q63	Is there someone who cares for you on a regular basis?
		no...............................................................................................................................	103 (67.8%)
		Yes, a family member or friend who lives with me...................................................................	9 (5.9%)
		Yes, a family member or friend who lives elsewhere.................................................................	14 (9.2%)
		Yes, someone who is employed to care for me.........................................................................	3 (2.0%)
		yes, other......................................................................................................................	2 (1.3%)

Q64	If you are a Westlea resident would you like to be sent information about their partnership with Carers Support or about the Young Carers group
		yes (tick the box at end of survey)...................................................................................	13 (8.6%)
		no..........................................................................................................................	111 (73.0%)

Q65	Would you like to be sent information about Carers Support (for on Westlea Residents)
		Yes (tick box at end of survey)........................................................................................	7 (4.6%)
		no..........................................................................................................................	106 (69.7%)

Q66	If you are a Westlea resident would you like to be sent information about their partnership with Link Good Neighbours?
		yes (tick the box at the end of the survey)............................................................................	17 (11.2%)
		no.............................................................................................................................	96 (63.2%)

Q67	Would you like to be sent information about Link Good Neighbours? ( for non Westlea residents)
		yes (tick the box at the end of the survey)............................................................................	11 (7.2%)
		no.............................................................................................................................	84 (55.3%)

Section 8: Information Technology

Q68	Do you own a computer?
		Yes ...........................................................................................................................	78 (51.3%)
		No............................................................................................................................	68 (44.7%)

Q69	If you said yes, do you use the internet?
		Yes............................................................................................................................	71 (46.7%)
		No............................................................................................................................	19 (12.5%)

Q70	If you answered no to the above questions, what is your reason for not using a computer?
		Costs too much money...................................................................................................	30 (19.7%)
		I don't know enough about computers...............................................................................	17 (11.2%)
		I'm not interested.........................................................................................................	36 (23.7%)
		I use a friends, family members or public access .................................................................	6 (3.9%)

Q71	Do you ever use a public access computer to go on the internet at any of the following places?
		at a library.....................................................................................................................	18 (11.8%)
		at a sheltered scheme.........................................................................................................	1 (0.7%)
		at Waste Not Want Not Chippenham.....................................................................................	1 (0.7%)
		at Chippenham Town Hall..................................................................................................	1 (0.7%)

About you

Equality and Diversity Monitoring

The information that you provide on this section of the form is classed as 'sensitive' under the Data Protection Act 1998. By filling in this part of the form and returning it to us, you are giving us your permission to keep this information on a database. Westlea is committed to equal and open access to all of our services for all of our residents. This information will be kept confidentially and only used to make sure that we are keeping this promise.

Q72	Gender
		Male.........................................................................................................................	38 (25.0%)
		Female......................................................................................................................	93 (61.2%)

Q73	How do you define your sexuality?
		I would rather not answer this question.............................................................................	27 (17.8%)
		Heterosexual...............................................................................................................	85 (55.9%)
		Lesbian, gay woman, gay man.........................................................................................	0 (0.0%)
		Bisexual.....................................................................................................................	0 (0.0%)
		Not sure.....................................................................................................................	0 (0.0%)

Q74	Age Group
		16-19........................................................................................................................	0 (0.0%)
		20-44........................................................................................................................	41 (27.0%)
		45-64........................................................................................................................	54 (35.5%)
		65-74........................................................................................................................	17 (11.2%)
		75+...........................................................................................................................	24 (15.8%)

Q75	Do you have a religion or belief?
		yes............................................................................................................................	78 (51.3%)
		no.............................................................................................................................	54 (35.5%)

Q76	If yes, please tick one of the following
		Buddhist....................................................................................................................	2 (1.3%)
		Christian...................................................................................................................	69 (45.4%)
		Hindu........................................................................................................................	0 (0.0%)
		Jewish.......................................................................................................................	0 (0.0%)
		Muslin.......................................................................................................................	0 (0.0%)
		Sikh..........................................................................................................................	0 (0.0%)
		................................................................................................................................	0 (0.0%)