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Home Page GreenSquare Group Accessibility page

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Please be aware that GreenSquare may record any incoming or outgoing telephone calls as part of our commitment to provide excellent customer service.

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You are here: Home > Information leaflets for residents

Westlea produces a number of booklets that are full of information for its residents - covering topics such as staying warm and paying rent.

In many cases, the information from these booklets is available as Web pages on this site.

PDF versions of all the booklets are available below. Click on a link to download the document.

Adobe Acrobat is required to view and print PDF documents. To download or upgrade this program for free, visit the Adobe Web site or click here. To read PDF documents with a screen reader, please link to the Access Adobe Web site which provides useful tools and resources.

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The following is a complete list of information available in PDF format from this Web site:

A guide to housing associations
Our service standards
Neighbourhood Standards
A full guide to shared ownership scheme
Right to buy/Acquire
Mutual exchange
Insurance claims for leaseholders, owner occupiers, and shared owners
Support Service for older people
Energy performance certificates
Night storage heaters
Electric immersion heaters
Housing options
Equality and diversity
Tell us what you think – information leaflet
Aids and adaptations
Grounds maintenance
Replacing your roof
Helping Hand Garden Service
Bathroom improvements

Home ownership - help with rent and mortgage arrears
Unpaid rent - how to avoid court action
Money worries - what to do if you are struggling to pay your rent and other bills
Owing money on a previous tenancy - what to do if you end your tenancy or when someone close passes away
How to pay your rent

Electric storage heaters
How to keep warm... and stay safe
Energy efficiency - some useful tips
Affordable Warmth Strategy (2005)
'BC3' eco-light bulbs - information
Gas servicing

Domestic violence
Antisocial behaviour
Formal Complaints form
Women's refuge
Community Investment Application Form

‘Whatever!’ project brochure for young people
‘Whatever!’ project brochure for employers

 

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