Residents' Forum


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Residents' Forum



What is the Residents' Forum?

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Who are we?
The Residents' Forum is a group of no more than 14 Westlea residents, who act on your behalf in order to make sure that there is communication between residents and Westlea.

We challenge the Westlea Board and senior staff to make our housing and neighbourhoods better for everyone.

New members are elected, by Westlea residents, at an Annual General Meeting. Residents' Forum Officers are elected by all the DF members at the AGM and stand for a year (with the exception of the Finance Officer who stands for a period of two years).

Residents' Forum members

Members of the Residents' Forum come from various neighbourhoods and a variety of age groups, backgrounds, and abilities. So everyone can offer their services and no one is excluded from becoming a member, as long as they are a Westlea resident.

The Residents' Forum represents all Westlea’s residents. Our Members feel passionate about making a difference where they live and in Westlea Housing Association and have both spare time, enthusiasm and want to learn more.

Westlea makes it easy for everyone to become involved by giving the members training and support.

What do we do?
The Residents' Forum focuses on policy and planning for the future, and makes sure we get input and feedback from residents on important decisions. The DF looks at Board papers and takes the group’s opinions back to the Board. They consider major decisions and give their comments. They can recommend that there be more consultation before important decisions are made.

Westlea looks to the Residents' Forum for advice and suggestions for: resident training, ideas for conferences, advice on consultation methods, and ways for residents to become involved, as well as many other activities. So you can see from this that we are a busy bunch working together to improve our homes and neighbourhoods.

Committee 2010

We have developed better communication and a stronger relationship with Westlea’s Board and Senior Management. It is good to know that the voice of residents is being heard.

The role of the forum is to:

  • Represent the residents' views and work with Westlea in a positive way to make services better for everyone;
  • Be consulted on all changes to policies and procedures, including the Resident’s Business Plan, Westlea objectives, and services;
  • Decide how residents can be involved in all major projects, decisions, and monitor Westlea’s performance.
  • We work with Westlea to further increase our skills by attending various training courses and workshops in order to make us a more effective group.

Our Logo
We have our own logo. It uses Westlea’s corporate colours and shows the strength of our relationship with the association and the Board of Management.

How much of my time will it take up?
We have at least 6 Residents' Forum meetings a year and these are usually held in the evening. They are held at Westlea’s Head Office.  We also attend meetings in the communities.

This means that members need to do a lot of reading and preparation, especially on the months that the Residents' Forum receives papers from Westlea’s board.

The Residents Forum also has two Team Days. These give us an opportunity to work and learn together outside a formal meeting environment.

What we expect from you
If you are elected to the Residents' Forum you will be expected to:

  1. Attend all the full meetings of the Residents' Forum. Anyone who misses three consecutive meetings without good reason may be asked to give up their membership.
  2. Attend Team Days: these give us the opportunity to meet and learn together as we build team spirit and communication.
  3. Agree to abide by the Residents' Forum’s Constitution and Code of Conduct: these rules govern how we conduct our business and the way members are expected to behave. You can find a copy online at www.westlea.co.uk or in hardcopy from the Secretary of the Residents' Forum.

Westlea has a support package to make sure that being involved does not cost you anything.

We will pay for:

  • If you use your own transport: travel costs (at 40p per mile);
  • Your care costs, for example if you need someone to look after children or a disabled relative so that you can come to meetings (paid at the same level as Social Services);
  • Training to be able to use the internet.

Is it for me?
No-one can answer this question but you.

Being a Residents Forum member can be hard, but it is rewarding knowing that what you do can make a difference.

It is a big commitment and does require more than just turning up for a meeting. Quite a lot of background reading is involved usually. Meetings are held in the evening. Training is usually held during the daytime.

If this is something you really feel you want to do, please don't let anything put you off. Other Residents' Forum members and Westlea staff will support you in your role.

How do I become a Residents' Forum member?
Before you make any decisions on joining, you need to attend a few Residents' Forum meetings as an observer so that you can see what takes place and whether it would be something that you would be interested in getting involved with. You will be made very welcome. You will need to take the following steps in order to stand for election as a Residents' Forum member:

  • Decide you want to join
  • Contact the Neighbourhood Involvement Team on 01249 466163 and ask for an application form.
  • Get this form signed by two residents who are happy to propose and second your application.
  • Write a short paragraph of no more than 100 words about yourself and why you'd like to join the Residents' Forum.
  • Send your application form and your short paragraph to Westlea and come to the Residents' Forum AGM.

At the AGM the Chair will announce how many vacancies there are.

Click here to read our draft AGM minutes.
Click here to read the minutes of the meeting in May 2010.
Click here to read our constitution.
Click here to read our action plan for 2010-11.
Click here to see our meeting schedule for 2010-11.


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